Delete your TiggyLucky account

This page is for the TiggyLucky game on Google Play and the App Store. Use it to ask us to delete your TiggyLucky account and the player data tied to it.

How to request deletion

1. Email tiggylucky@proton.me from the same address you used to create the account.
2. Use the subject line Delete my TiggyLucky account.
3. In the message, include that email address and, if you know it, the three leaderboard initials on the account.
4. If you only play as Guest and never created an email account, say so and include your initials plus an approximate high score or date so we can find public scores to remove.

We will reply to verify the request, then delete the account. Please allow up to 14 days after we confirm it is you.

Data we delete

When the request is completed, TiggyLucky deletes:

• Your sign-in account (email and password hash)
• Your profile (display name, initials, and profile photo)
• Your guest or player id in our game database
• Play stats such as high score and games played
• Leaderboard scores tied to that account
• Lucky and other in-app entitlements stored for that account

Data we may keep

• A record of the deletion request (email and date) for up to 12 months, so we can show we handled it.
• Backup copies for up to 30 days, then they are overwritten.
• Purchase records Google Play or Apple already keep. We do not control store billing history. We may keep a purchase token or receipt id if the law requires it for taxes, fraud, or disputes.
• Technical logs from hosts (for example IP address on a request) for a short period under their own retention, typically under 90 days.
• Firebase Analytics and Crashlytics events already sent to Google, which may remain in aggregated or diagnostic form.

Deleting your TiggyLucky account does not cancel a Google Play or App Store purchase by itself. Use the store’s own refund or subscription tools if you need that.

Contact

TiggyLucky · tiggylucky@proton.me· Privacy Policy· Support